Privacy Policy
Last updated: June 19, 2025
This Privacy Policy describes how Promptive ("we," "us," or "our") handles your information when you use the Promptive mobile application and any related services (collectively, the "Service").
We want to be crystal clear: Promptive is designed with your privacy as a top priority. We do not collect, store, or process any personal data from our users.
What Information We DON'T Collect
When you use Promptive, you can rest assured that we do not collect:
- Personal Identifiable Information (PII): This includes your name, email address, phone number, physical address, IP address, or any other information that could directly identify you.
- Usage Data: We do not track your activity within the app, such as features you use, how often you use them, or the content you interact with.
- Device Information: We do not collect information about your device, such as its model, operating system, unique device identifiers, or mobile network information.
- Location Data: We do not collect any information about your geographical location.
- Content of your interactions: While you use credits to interact with premium LLMs, we do not store or review the content of these interactions. Your prompts and the LLM's responses are transient and not saved by Promptive.
How We Handle Payments (via Stripe)
While we don't collect your personal data, we do use Stripe for processing credit purchases within the app. Please note the following:
- We do not process or store your payment card details. All payment information is handled directly by Stripe.
- When you make a purchase, your transaction is subject to Stripe's Privacy Policy and Terms of Service. We encourage you to review these documents on Stripe's official website to understand how they handle your payment information.
- We receive only a confirmation from Stripe that a transaction was successful, allowing us to credit your in-app balance. This confirmation does not include any personal payment details.
Why We Don't Collect Data
Our commitment to not collecting user data stems from our belief in providing a truly private and secure experience. This approach means:
- There's no user data for us to accidentally expose or for malicious actors to steal.
- We can't be compelled to hand over user data to third parties or governments because we simply don't have it.
- You can use Promptive with peace of mind, knowing your activity remains yours alone.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to contact us at contact@promptiveai.app